"In early May, a video showing a physician’s assistant and a group
of teenagers arguing over a shared e‑bike in Manhattan went viral. The
video gave rise to conflicting narratives about race and gender, but it
also has an important transportation policy implication: at least in New
York, there is a lot of interest in shared e‑bikes, and we could use
more of them.
Micromobility vehicles, usually docked bicycles and undocked electric
scooters, are now common in many large cities. According to the
National Association of City Transportation Officials (NACTO), US total
micromobility ridership rose
from 2.4 million in 2011 to 112 million in 2021. In New York City, at
least, the ridership surge has continued into 2023: in early May, Citi
Bike provided a record 867,838 rides in a single week.
The vehicles are typically owned by private companies, such as Lyft,
Lime, and Bird. But micromobility is often a public‐private
partnership, with cities providing public space for docking stations and
other infrastructure.
For many intermediate length trips, shared bikes and scooters provide
key convenience advantages. Compared to the subway, there is no need to
descend into a station and wait for a train, so many trips can be
completed faster even though the maximum speed of a bike or scooter is
lower. There is also the opportunity to get fresh air and exercise while
avoiding the security concerns that come with traveling on mass
transit.
For those who don’t want to work up a sweat, electric powered
micromobility vehicles are becoming increasingly popular. NACTO found
that e‑bike utilization increased thirty‐fold between 2018 and
2021. E‑bikes are safer to ride than e‑scooters, which pose balance challenges for some riders.
E‑bikes are still not for everyone. Heavier and more senior
riders might prefer the greater stability of e‑trikes (three wheeled,
electric powered vehicles). These have become available for purchase and
may be a good addition to the options currently available at shared
mobility docking stations.
But, given what we now know about the so‐called Citi Bike Karen
incident near New York City’s Bellevue Hospital, the supply of shared
e‑bikes may not be keeping up with the demand. Media accounts
suggest that the teenager was trying to economize on rental costs by
limiting his rides to no more than 45 minutes, after which the rental
rate goes up. He would then dock the bike for five minutes before
starting another 45‐minute rental.
But when he docked the e‑bike at the Bellevue Hospital Citi Bike
facility, it became available for the physician’s assistant to rent on
the Citi Bike app. She did so, and then attempted to claim the bike that
the teenager was hoping to reuse. Had more e‑bikes been available at
the docking area, the conflict would not have been necessary: either
party could have rented another bike.
It also may be the case that some e‑bike riders are renting vehicles
at below their all‐in cost, which includes routine maintenance and
expected losses from accidents and vandalism. If policymakers see the
need to make mobility more affordable to low income and other
disadvantaged riders, it may be better to offer these riders vouchers
than providing service to all comers at below market rates.
An unfortunate downside of city life is that it sometimes brings
people with varying cultural expectations into conflict, and, in the
smartphone era, these conflicts can turn into national issues. While
that may be a problem without an easy solution, it should not be
difficult to dramatically increase the supply of e‑bikes, introduce
e‑trikes, and provide other micromobility alternatives. Such investments
would undoubtedly be more cost‐effective than the
multi‐billion‐dollar, multi‐year transit projects that are all too
popular with urban planners today."